Showing posts with label driving instructors. Show all posts
Showing posts with label driving instructors. Show all posts

Monday, 3 November 2008

How To Choose A Driving Instructor

Lots of professional organisations (including the DSA!) often pass on what they think is "helpful advice" to those trying to find a driving instructor. Unfortunately, although well meaning, the advice they offer can sometimes be misleading and/or irrelevant.

I asked Peter Cary, Director of The ADI Federation and a fully qualified and very experienced driving instructor who specialises in teaching the disabled, nervous and those with learning difficulties to drive, what advice he would give to customers seeking a good driving instructor. Here's what he said;

"I believe that customers should be equipped with the "right questions" to ask.

The "right questions DO NOT include;

"What is your pass rate".

"What is your grade"

BUT should be....

1) Are you a fully qualified ADI? (Approved Driving Instructor)

It is possible to be taught by a PDI (Potential Driving Instructor) and to be honest some are very good, but unfortunately the vast majority never qualify as driving instructors.

29,000 people tried to become ADIs last year with just over 4,000 actually qualifying.

In fact in the case of one of the largest schools in the UK, almost half of their instructors are PDIs, easily recognised by a large red triangle being displayed on their ADI Licence displayed on the windscreen as apposed to the green octagon shown by a fully qualified ADI

2) How long have you been qualified?

A recently qualified ADI should be up to date with latest thinking, but may not have so much experience in teaching people to drive with various different techniques in helping clients to accomplish the task of driving.

3) Do you belong to a professional body?

Paying membership to one of the several bodies representing ADIs means they have the back up of a large organisation who can give them advice with problems they or their pupils may have with motoring law or the DSA.

4) Do you belong to any other road safety bodies?

A few instructors are members of bodies such as AIRSO (Association of Industrial Road Safety Officers) again demonstrating a strong commitment to improving driving for everybody.

5) Do you have any specialisms?

If the instructor teaches the more "challenging" members of society, the elderly, learning difficulties and disabled, they probably will have more patience than some who don't.

6) Do you have any extra qualifications?

You may not need some of the qualifications but the fact the ADI has gone out of his way to widen their knowledge shows that they have a commitment to their students

Some of the extra Qualifications they might have.

IAM/RoSPA membership
To belong to these organisations one has to pass a high standard of practical driving test.

Dip Di
This is a written exam in 5 parts that throughly tests the ADI knowledge in management of a driving school,car mechanics, motoring law, teaching techniques and of course driving theory, skills and procedures.

Banstead/ QEFH trained
This is a three day course devoted to teaching the disabled to drive, learning about "problems" the disabled may have and what aids are available to help overcome them.

City and Guilds 7307
This an adult teaching certificate that some colleges require before you can teach on the premises, but shows they have communication skills to impart their knowledge to others

Fleet Trainer
This is a voluntary register run by the DSA for ADIs to train FLH (Full Licence Holders) requiring an ADI to pass at a much higher standard than the basic ADI is required.

NDIS (National Driving Improvement Scheme)
This is as the name suggests a national scheme where drivers make an error of judgment, the police can offer a training course to improve their driving rather than taking the driver to court to be only fined and have points added to their licence, there are very few instructors selected to do this work.

SAFED (Safe And Fuel Efficient Driving)
This a government incentive to improve the driving of white van man there are approximately 320 ADIs out of a total of 42,000 ADIs doing this work.

There are more qualifications, but this should cover most of them.

You will be able to gauge what sort of instructor you are dealing with by the response you get to these questions, as most people don't know what to ask.

The DSA propose to make public the pass rate and grade of an instructor, which at first reading seems very useful information to make a subjective choice, however if you follow the thinking through you might not feel it's so useful.

There are lies, damned lies and statistics...

A) Grades
ADIs are graded 1 through to 6, six is the best grade, the vast majority of ADIs are grade 4.

With grades 3 and below the DSA will be taking action to remove them from the register if they do not improve very quickly.

However ADIs are graded by an examiner who sits in on ONE lesson and sees how they perform according to the DSA method of marking, we can all have a bad day, the examiner may have missed a key point in the lesson, it has happened that there has been personality clashes between ADI and examiner.

I know of many grade 4's that give wonderful training, make it fun for their clients and lots pass first time with them, I also know grade six instructors who shout and have a very short fuse with some of their students.

B) Pass Rates
The DSA used to send all ADIs their pass rates, but they gave up because no ADI ever agreed with the figures given by the DSA, there were instances of instructors who had been dead for over a year still getting pupils through the test - now thats what I call dedication!

Some instructors publish their pass rates, how are they working out their pass rate? Are they taking every customer on or are they "cherry picking"?

There is a recently formed driving school aiming at the top end of the public school market Eton, Harrow, etc and they are expecting their clients to have 4 times the average amount of lessons combined with plenty of private practice, I would be very disappointed if their pass rate was below 99.9%.

I believe if the pass rates are published it will hurt the more disadvantaged members of society as they will be turned away as "difficult" to teach and drag the pass rates of instructors down, or maybe even worse some instructors may take them on but have no intention of ever presenting them for a test.

Even though I specialise in this sector of the market and my pass rate is above the national average, if I thought it would effect potential clients considering me as an instructor, I would have to seriously consider if I would continue to accept them onto my books.

Raw statistics don't tell the whole story.

If you had a serious heart condition who would you prefer to treat you a surgeon whose patients had 20% survival rate or a surgeon with 99.9%?

The answer may seem obvious until you dig deeper, maybe the first surgeon specialises in the cases where the condition has progressed so far that no other person will attempt the operation, whilst the other specialises in "Ingrowing Toenails"!

As you can see there are lots of things to be considered when choosing an ADI.

Unfortunately most people think an ADI is an ADI and can be chosen on price alone, all the extra training I've listed above entails more cost and loss of earnings to an ADI so a more qualified ADI will normally be more expensive per lesson, but hopefully with a higher standard to training you should be better equipped to drive safely for life on the road.

The last question you should ask is
"When can you fit me in?" :) "

If you would like to find out more about Peter Cary, please see his website -
Peter Cary, Driving Instructor - Specialising For Those With Disabilities Or Anxieties About Driving

For more information about The ADI Federation, please see their website -
The ADI Federation

This interview was originally published on my webpage -
How To Choose A Driving Instructor

Tuesday, 28 October 2008

Cheap Driving Lessons - Part 1

With people worried about the credit crunch and the recession, it's perfectly natural and sensible to economise on what you spend. I do exactly the same myself.

When you go to a shop you usually know what you're getting. You know exactly what Coca Cola is and what to expect from the product inside the can or bottle. You can shop around and compare prices on a like for like basis. The can of Coke you buy from a big supermarket is going to be the same as the one you buy from the local corner shop or the petrol station as it's the same product - the only thing that is different is the price.

However, driving lessons aren't the same.

A driving lesson from one instructor will be totally different from one given by another instructor. Unlike cans of Coke, there's a variable "human" element involved.

Personality, teaching style, adaptability, professionalism, committment to customer service, reliability, punctuality...all of these are factors that wll be different in every single driving instructor, even though they are all ultimately teaching the same subject.

Over the past few months, I keep coming across people on the internet who want to learn to drive, but state that they want a driving instructor who is "good, cheap and will get me through my test in as few lessons as possible".

Unlike popular fizzy drinks, when it comes to driving instructors, the words "good" and "cheap" rarely go together.

Before I explain why I think that cheap driving lessons can be a very false economy, I'm going to put the reason why everyone should learn to drive PROPERLY into perspective...

Driving is a skill for life. A car is a dangerous weapon. When driving, you are in charge of several hundredweight of hard, unyielding metal with a powerful engine capable of travelling at an extremely fast speed.

A car can literally be lethal if not used properly...it can injure and kill, not only you, but other people too. Road accident statistics make horrifying reading;

  • Every day in the UK, 23 young people, under the age of 25, are killed or seriously injured in vehicles. Most of these collisions are caused by bad driving. Not the vehicle, the road, or the conditions
  • 1 in 5 drivers crash within their first year of driving
  • It is estimated that as many as one in five of all serious road accidents involve drivers under the age of 21
  • Around 3,000 young drivers are killed or seriously injured on Britain's roads each year
  • Young drivers are more likely to be involved in high speed crashes, single vehicle crashes involving losing control, crashes in the dark and crashes when overtaking and negotiating bends

Given that driving is so potentially dangerous, it never ceases to amaze me that so many people are determined to skimp on professional training and rush into doing something that could well cost them their lives if they make a mistake...

"Getting through your driving test in as few lessons as possible" does NOT mean that you will be safe on the roads. You need to think beyond "getting through your driving test" and think about what "driving" actually means.

Before you put the keys into the ignition of your own car and head off down life's highway, you need experience of different road and traffic situations and to know how to anticipate and plan to avoid or deal with dangerous or confusing situations. You also need to be considerate and responsible towards other road users yourself...in other words, you must be properly and adequately trained to handle your car safely. Just knowing enough to "get through your driving test quickly" isn't going to help you, if you meet a situation you don't know how to handle.

Learning to drive properly isn't cheap..but neither are the cost of funerals...think about it...

Back to the cost of driving lessons. Why are some instructors more expensive than others? I've heard people suggest that a driving instructor who charges more than £20 per hour is "ripping people off" and they know "someone who does 5 lessons for £49".

I won't make this blog entry too long, so I'll stop at this point. In Part 2 of this series of "Cheap Driving Lessons" blog posts, I'll be explaining EXACTLY why "someone who does 5 lessons for £49" can end up costing you MUCH MORE MONEY than a driving instructor charging £20 or more per hour...


Wednesday, 9 April 2008

Driving Instructor Testing (check tests)

A couple of days ago someone found one of my websites using the search term "how often do driving instructors get tested ". I do give the answer there, but it's somewhat buried in a mass of other information and having looked round the internet, there seems to be a lack of information that answers that question properly. Hopefully this will help the next person wanting to know :)

Once the third and final part of the Approved Driving Instructor qualifying exams is successfully passed you must pay the registration fee (currently £300.00) and apply to join the Driving Standards Agency Register of Approved Driving Instructors . Your registration will last four years, then you will have to pay again.

In that four year period you will also have to undergo at least one "check-test" on the quality of your instruction. This will be performed by a senior grade driving examiner (SEADI) and will consist of the SEADI either observing you during a lesson with a pupil, or, if you prefer, the SEADI can "role-play" the part of a pupil for you to teach (similar to the Part Three test).

The first check test is often referred to an an "educational" check test and is usually carried out roughly 6 months or so after you qualify.

You will have to undergo periodic check-tests as long as you are a registered ADI. The frequency between check-tests depends on what grade you achieved on the previous check-test - generally speaking, the higher the grade achieved, the longer the interval between checks. You must however, achieve a grade 4 or above.

If you don't get a standard grade 4 at your check-test, then you will be asked to take another check-test within a certain time limit. These are:
* grade 3 - further check-test with six months
* grade 2 - further check-test within two months
* grade 1 - further check-test within a month

If you're given a grade 1 after three check-tests, you will be formally told that you will be struck off the ADI Register.

Saturday, 5 April 2008

Beware of unlicenced driving instructors - what to look out for...

On 26 February 2008, the BBC programme "The One Show" highlighted the fact that there is a growing problem with unlicenced instructors giving driving tuition illegally. These instructors are more often than not, untrained and their vehicles are frequently uninsured for the purposes of driving tuition which could mean serious consequences in the event of an accident...

To read a synopsis of the programme and to see an online video of the report featured on the show please click the following link -
BBC - The One Show - Driving Instructors.

A driving instructor MUST have their name entered on the register of driving instructors held by the Driving Standards Agency. It is illegal for anyone other than a DSA licenced driving instructor to give driving instruction in exchange for money.

A fully qualified Approved Driving Instructor (ADI) must display their licence
(green octagon) on the windscreen of his/her tuition vehicle at all times when giving driving tuition in exchange for payment.

If the instructor is a trainee (Potential Driving Instructor/PDI), they must display their licence (pink triangle) on the windscreen of his/her tuition vehicle at all times when giving driving tuition in exchange for payment.

IF THERE'S NO LICENCE DISPLAYED ASK TO SEE IT - the instructor may simply have forgotten to stick it back on the windscreen after washing the car...or it may mean that the person you are paying to teach you is acting illegally...


You can check if someone offering driving tuition is registered at the ADI branch of the Driving Standards Agency:
Email: ADIReg@dsa.gsi.gov.uk
Phone: 0115 901 2618